Support

EPOS (Electronic Point of Sale) systems serve as the backbone of operations for numerous businesses, particularly in sectors such as retail, hospitality, and leisure. Recognizing the pivotal role of these systems, SAM Software Solutions has made substantial investments in assembling an unparalleled team of EPOS-trained support engineers. Our commitment to providing top-notch support extends nationwide across the United Kingdom, benefiting a wide range of businesses, including high street retailers, hotels, cinemas, restaurants, and leisure clubs.

One of the standout features that sets SAM Software Solutions apart is our innovative tracking systems, which enable us to swiftly dispatch engineers to virtually any location in the UK, no matter the time of day or night. This rapid response capability ensures that businesses experiencing EPOS issues can count on us for timely assistance. Our highly skilled engineers not only diagnose the problem but also come equipped with spare parts to facilitate a quick and efficient resolution of the issue. In cases where on-site repair may not be feasible due to various factors, our engineers will seamlessly install a temporary replacement system, ensuring uninterrupted operations while the faulty component is undergoing repair.

At SAM Software Solutions, we understand that every business has unique needs and demands. To cater to this diversity, we offer a range of service packages tailored to suit our clients. Whether you require round-the-clock support, next-business-day assistance, or scheduled visits, our expert team is well-versed in adapting to your specific requirements. Our primary goal is to minimize disruption and downtime, allowing your business to operate smoothly and efficiently, regardless of any EPOS challenges that may arise. We are committed to ensuring that your EPOS systems remain a reliable and integral part of your daily operations.